PRIVACY POLICY
Last updated: November 30, 2024
1. Information We Collect
DuraFlow Compliance collects information you provide directly, such as when you request certification services, create an account, or contact us for support. This includes:
- Contact information (name, email, phone number)
- Business information (company name, fleet size)
- Vehicle information (registration, VIN numbers)
- Payment information (processed securely through our payment provider)
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our compliance services
- Process certifications and testing appointments
- Send renewal reminders and compliance alerts
- Communicate about service updates and industry news
- Respond to your inquiries and support requests
3. Information Sharing
We do not sell your personal information. We may share information with:
- Regulatory authorities as required for certification purposes
- Service providers who assist in our operations
- Law enforcement when required by law
4. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
6. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@duraflowcompliance.com
Phone: 1 (587) 570-4185
Address: Calgary, AB, Canada